What is NLP? Natural language processing explained When you click on a search result, the system interprets it as confirmation that the results it has found are correct and uses…
How to Use Retail Bots for Sales and Customer Service A shopping bot is a simple form of artificial intelligence (AI) that simulates a conversion with a person over text…
Fintech Customer Experience: How to Measure and Improve It + Tools Guidelines are particularly indispensable for geographically dispersed teams, unifying diverse team members through shared key performance indicators and procedural…
Ecommerce Chatbots: What They Are and Use Cases 2023 One advantage of chatbots is that they can provide you with data on how customers interact with and use them. You…